Support
Need help with BinoBI? We’re here to assist you!
Licensing
Section titled “Licensing”BinoBI CLI is free and open-source software, licensed under the GNU Affero General Public License v3.0 (AGPL-3.0). You are free to use, modify, and distribute it under the terms of this license.
Commercial licenses are available for use cases that do not fit AGPLv3 (closed-source products, proprietary SaaS, etc.). See Licensing & Contributing for the full terms, when a commercial license is required, and details of the Contributor License Agreement (CLA).
Community Support
Section titled “Community Support”For free community support, we use GitHub.
Discussions
Section titled “Discussions”If you have questions, ideas, or just want to chat with other users and the team, join our GitHub Discussions. It’s the best place to:
- Ask questions about how to use BinoBI
- Share your ideas and feature requests
- Show off what you’ve built
Report Issues
Section titled “Report Issues”Found a bug or running into unexpected behavior? Please let us know by opening an issue on GitHub. When reporting an issue, please include as much detail as possible to help us reproduce and fix it.
Commercial Support & Licensing
Section titled “Commercial Support & Licensing”BinoBI CLI is available under the AGPL-3.0, which permits all use — including commercial and SaaS — as long as you comply with its terms (notably, sharing modifications with your users). If you need AGPL-free licensing terms or enterprise support, we offer commercial options.
Please contact us at sven@bino.bi to:
- Request commercial/enterprise support
- including Data Engineering, Information Design, Reporting Infrastructure, Consulting, Training, and more
- Discuss commercial licensing options
For the full licensing model and CLA details, see Licensing & Contributing.